It’s been four months since I joined the Recharger team and I have enjoyed meeting many of you during that time. I think one of the smartest things I did was turn over this page of the magazine to our very talented editorial director, Amy Turner. It’s her magazine anyway, and she possesses a wonderful combination of industry knowledge and sage-like wisdom that guides what you read in these pages 15 times a year — so it’s appropriate that you hear from her more regularly. Thus, it will be on rare occasion when I commandeer this page from Amy to share my own thoughts with you. This time I just had to say “please,” but I expect Amy will hold me to a stricter test next time.
One of my jobs as group publisher is to ensure the high quality of all of our products — from this magazine, to our global events, to our Web products and so on — just as each of you strives to ensure the high quality of your own products. The quality of the product speaks to the quality of the group producing it, and the collective quality of a group of products speaks to the quality of that industry.
Since coming aboard here I have had the opportunity to visit companies such as PrintFleet, Static Control Components and Future Graphics, tour their facilities and meet with their executive teams. I was, frankly, stunned at the extremely high level of quality control exerted over the manufacturing processes I saw, as prior to entering this business I had no idea how critical the manufacturing tolerances were. At the same time, I was truly heartened to see good business people implementing good business practices, as it speaks to the quality of the document printing aftermarket industry overall.
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This article will be available online on 08/01/2008
